Business Messaging in Viber

Official Viber messaging for your clients with your company name and logo.

Send messages with up to 1000 characters, emojis, images, and a call-to-action button.

Business Messaging in Viber

TurboSMS — official partner of Rakuten Viber

New Opportunities for Your Business

Communicate with clients in a messenger they prefer, used by over 20 million people in Ukraine. Send discounts, greetings, promotional offers, and transactional messages via an official Viber business account — it's modern and reliable, more cost-effective and efficient than regular SMS.

96% of smartphone users in Ukraine use Viber

85% read messages from brands in the messenger

45% click on links in the message

Brand Messaging


Business messages are not blocked by Viber and build trust with clients.

Send messages with your company or brand name and logo.

Text up to 1,000 Characters


No need to save characters like in regular SMS.

Send expressive messages, add emojis to make them more engaging.

Promotional Image


Messages with images are better perceived and remembered.

Grab attention by adding product photos or promotional banners to your messages.

Bulk Business Messaging in Viber

Links in Text


Links to your website, YouTube, Google Docs, etc.

Add as many links as necessary in your message, not just a single button.

Call-to-Action Button


Track button clicks to improve reports.

Add UTM tags to button links for Google Analytics or check transition stats in your TurboSMS account.

In a Viber message, you can send

Text
Text
Image
Image
Text + Button
Text + Button
Text + Button + Image
Text + Button + Image

Benefits of Viber Messaging with TurboSMS

Official Partner
of Rakuten Viber

Payment for Delivered Messages

Best Prices on the
Ukrainian Market

24/7
Support Service

Simple Online Service

Send messages via an intuitive web interface and forget about configuring complex programs on your computer.

Register and create a Viber campaign yourself.

Viber messaging online
Scheduled messaging

Scheduled Messaging

Send messages immediately or schedule them for a specific date and time.

Free yourself from tasks, and TurboSMS will send the messages at the time you specify.

Hybrid Messaging

Do you want your client to receive a message even if they don't have Viber?

Enable the fallback option when creating a campaign, and the system will automatically send SMS to those clients who didn't receive the Viber message.

Hybrid Messaging
Viber message sending API

Easy Integration

Automate the sending of Viber messages from your website, application, or CRM.

Send the link to the HTTP API to your developer, and they will set up automatic Viber messaging from your system according to your needs.

Chat with Clients

Send messages, answer questions, accept orders, collect feedback, and consult your clients in Viber chat.

Enable this option when registering a sender and use all the features of Viber for business. Client-manager communication, image exchange, documents, and much more.

Viber Chat

Prices for Viber Mailings in Ukraine

View rates for other countries 

The price of messages includes VAT and depends on the top-up amount. The larger the payment amount, the lower the cost of messages.

Message Type Top-Up Step 1

from 1 to 999 UAH

Top-Up Step 2

from 1,000 to 9,999 UAH

Top-Up Step 3

from 10,000 UAH

Viber (Transactional) 0.63 UAH 0.60 UAH 0.55 UAH
Viber (Promotional) 1.48 UAH 1.45 UAH 1.40 UAH
Viber (Chat Session) 1.03 UAH 1.00 UAH 0.95 UAH

* When topping up the account by 1,000 UAH or more in a single payment, a discount is activated, valid from the day the funds are credited to the account + 30 calendar days starting the next day after the top-up. Learn more ➜

Special Viber rates apply to gambling and financial organizations

Viber (Transactional) Viber (Promotional) Viber (Chat Session)
0.75 UAH 1.95 UAH 1.35 UAH
Top-Up Step 1

from 1 to 999 UAH

  • Viber (Transactional) 0.63 UAH
  • Viber (Promotional) 1.48 UAH
  • Viber (Chat Session) 1.03 UAH
Top-Up Step 2

from 1,000 to 9,999 UAH

  • Viber (Transactional) 0.60 UAH
  • Viber (Promotional) 1.45 UAH
  • Viber (Chat Session) 1.00 UAH
Top-Up Step 3

from 10,000 UAH

  • Viber (Transactional) 0.55 UAH
  • Viber (Promotional) 1.40 UAH
  • Viber (Chat Session) 0.95 UAH

* When topping up your account for an amount of 1,000 UAH in a single payment, a discount is activated, valid from the moment the funds are credited + 30 calendar days starting from the next day after the top-up. More details ➜

Gambling and Financial Organizations
  • Viber (Transactional) 0.75 UAH
  • Viber (Promotional) 1.95 UAH
  • Viber (Chat Session) 1.35 UAH

The cost of the monthly minimum package for using the Viber sender is 9,000 UAH.
This amount can be spent on sending Viber messages and chat sessions within the paid month.

To register a Viber business account, you need to sign a contract, add and wait for activation (1 to 10 days) of your sender in the Viber Senders section.

Convenient Ways to Top-Up Your Account

Privat24Privat24
Visa/MasterCardPayment Card
liqPayLiqPay
Terminal
Invoice

Frequently Asked Questions about Viber Campaigns

You can send individual messages with a shared sender immediately after registering on the website.

Mass Viber messaging through the official Viber channel is only available after signing a contract with us and activating your own sender. You can find instructions for sender activation in your personal account under the "Viber Senders" section.

Yes, we provide an HTTP API for this purpose.

The cost depends on the type of messages you send:

 Advertising — starting from 1.40 UAH/message within Ukraine;
 Transactional — starting from 0.55 UAH/message within Ukraine.

You only pay for delivered messages. Detailed pricing can be found on the pricing page.

It is prohibited to send content that violates the law, including information about microloans, tobacco products, alcoholic beverages, weapons, prostitution, obscene language, political propaganda, and calls for mass gatherings.

Messages will be delivered to all devices running operating systems such as Android, iOS, macOS, Windows, or Linux.

All messages are delivered exclusively through the official Viber channel.

By default, you can send individual messages using a shared sender.

Instructions for activating a personal sender can be found in your account under the "Viber Senders" section or by contacting our Support Team.

It is a message containing information about product or service promotions, raffles, discounts, and greetings for special occasions.

It is a service message containing information about operations or transactions performed for the customer, such as order status, sending confirmation codes, or balance changes.

A Chat Session is a 24-hour period starting from the initiation of a dialogue or the limit of 60 outgoing messages during interaction with each individual client. The session begins when your client enters into a chat with you and is charged after you respond to their inquiry.

Viber Message Delivery Statuses:

  • Sent — The message has been sent to Viber, but the final delivery status has not yet been received.
  • Not Sent — An error occurred while sending the message.
  • In Queue — The message is waiting to be sent and will soon be delivered to Viber.
  • In Progress — The message has been sent, but its delivery status from Viber is not yet confirmed.
  • Delivered — The message has been delivered to the Viber client but has not yet been read by the user.
  • Not Delivered — The message was not delivered due to Viber being disabled or the app not being installed on the phone.
  • Read — The message was delivered to the Viber client and successfully read by the user.

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